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The following
terms were last revised on 14th October 2005.
1.1. Designer Specs
maintains it's site for your use. Please feel free to browse
all/any of it's pages. By accessing this site you agree to our
Terms without limitation. Please check them regularly as they
may vary from time to time.
Interpretation:
2.1. "You" means the person whose order for the "Goods" is
accepted by Designer Specs.
2.2. "Goods" means the Goods which Designer Specs will supply in
accordance to your order.
2.3. "Designer Specs", "Us", "We" means DevilWear Ltd, 30
Waveney Road, Peterlee, County Durham, SR8 1HQ, United Kingdom.
Company Number 05006651.
2.4 "Terms" means these standard Terms and Conditions of sale
set out in this document and includes any special terms agreed
either verbally or in writing between us.
2.5 "Contract" means the Contract for the purchase and sale of
the Goods.
Basis of the Sale:
3.1 These Terms shall govern the sale and supply of Goods by
Designer Specs to you. All other terms and conditions of trading
are excluded.
3.2 Any error or omission in any information or document issued
by Designer Specs or their affiliated companies shall be subject
to correction provided that the correction does not affect the
contract.
3.3 No offer submitted by you for the purchase of goods from
Designer Specs shall be accepted until Designer Specs have
confirmed receipt of your offer and have accepted it, whether
this be verbally, in writing or by email. Acceptance is deemed
effective upon Designer Specs sending you a receipt.
Pricing:
4.1 The price of our goods shall be our quoted price in Pounds
Sterling and these are subject to change at any time.
4.2 The price of the goods is inclusive of VAT and all customers
will pay this price.
4.3 We shall be liable to pay our charges for delivery.
4.4 Designer Specs's charges do not include any expenses for
customs duty or any other charge that may occur other than our
normal charges. You are responsible for such charges.
4.5 All charges must be paid prior to delivery. Legal ownership
of the Goods remains with Designer Specs until full payment has
been received by us.
Copyright:
5.1 All trade marks and logos displayed on the site are either
registered or unregistered trade marks of their rightful owners.
You may not use any trade marks without the written permission
from their owners.
Exclusions:
6.1 Any exclusions of liability in these terms do not affect
your statutory rights and shall not apply to any liability
arising from death or personal injury caused by negligence of
Designer Specs or any of its employees or agents.
6.2 We shall not be liable to you for any loss or damage
(whether loss of profit or otherwise) arising from your use of
this site, it's material or contents.
Use of Information:
7.1 While every effort is made to ensure the information that is
contained on this site is correct, Designer Specs will not be
held responsible for any errors.
7.1.1 If a pricing error is made by Designer Specs then we
reserve the right to refund any payments to you. We do not have
to warrant a sale if we have made a pricing or descriptive
error.
7.2 You may activate any links on the site leading to websites
which are not under the control of Designer Specs and therefore
any responsibility or liability for the material on the linked
site is excluded by Designer Specs.
7.3 Linking to this site is permitted by Designer Specs only if
in good nature. Otherwise, prior permission must be obtained.
Monitoring:
8.1 Designer Specs often monitors and reviews bulletin boards,
transmissions, postings, discussions and the like on this site.
Jurisdiction:
9.1 These terms will be governed by English Law and in the case
of dispute will be submitted in the non-exclusive jurisdiction
of the English Courts. If you are accessing this site from
outside the UK then you are responsible to ensure compliance
with any local laws if such laws are applicable.
Availability:
10.1 All products
purchased are subject to availability. If products you order
become unavailable we will notify you and, if we have received a
payment for the unavailable products, we will ask if you are
prepared to wait until we restock the items or if you would
prefer a refund.
10.2 Most pictures of products show the exact model and colour
that you will receive, however please note that all pictures are
for illustrative purposes only and actual items may differ. This
is especially the case in mixed lots as the contents will differ
in every lot.
10.3 If your order consists of items in stock and items not in
stock then we will wait until we have received the out of stock
items before dispatching your complete order. In other words we
will only send out one complete order.
Delivery:
11.1 There are no
delivery charges for orders sent within the UK.
11.2 Delivery times vary depending on what time the order
reaches us, the next available posting date and the complexity
of your order. We aim to dispatch all orders within 5 working
days and you should receive the order no later than 10 working
days. For deliveries outside the UK please add 5-8 working days.
11.3 We may use the courier service we believe to be the most
reliable and effective depending on your order. Because we rely
on third parties to delivery your order, we cannot be held
responsible for their reliability and accuracy.
11.4 If products are returned to us as undeliverable they will
be subject to an additional charge before being re-shipped.
Alternatively, we may refund you the cost of the products minus
the delivery charge and administration fee.
11.5 On all orders, we will collect proof of posting, or if sent
via courier, we will be issued with a tracking number which you
may ask for at any time. If you do not receive your order, then
we will contact our courier to see what compensation is
claimable (if any). If you require extra compensation then you
must ask us prior to placing an order and pay the extra for this
cover.
11.6 Overseas orders can be sent via Airmail, Surface Mail or
International Signed For. Please note that Surface Mail can take
up to 28 days for an order to reach you.
Returns & Refunds:
12.1 You have the
right to cancel your order at any time up to the end of the
seventh working day following the day on which you received the
products. It is not compulsory for you to notify us of the
reason of cancellation. If you wish to cancel your order please
send an email to
customer services
with details of your
cancellation. You must state your name, a description of the
goods and your order number.
12.2 Any use of the goods beyond that necessary to inspect them
on delivery will invalidate your right to cancel the order. If
we believe items have been damaged due to lack of care by
yourself then we reserve the right to refuse a refund or
replacement. If damage is made when returning the goods back to
us, then it is your right to seek compensation from your
carrier.
12.3 Because we offer a custom-made service, we are unable to
accept return on prescription lenses. We can only refund the
cost of the frames minus a small administration charge.
12.4 All products bought from our website are guaranteed for 12
months from the date of purchase. If a product proves to be
faulty within that period you may return it to us for a refund
or exchange unless a manufacturers guarantee has been issued
then you will need to contact the manufacturer.
12.7 Paypal refunds can only be issued up to 60 days after the
initial period. If for whatever reason, we need to refund you
after the 60 days have expired then you will be responsible for
Paypal's charges for receiving the money from us.
12.8 Returns will be refunded minus a charge to cover postage
and packaging costs. This fee will be £2.50 for up to 2 items,
£5.00 for up to 5 items and £7.50 for 6 items or more. We will
not charge more than £7.50 for any return. This fee does not
apply for faulty products.
12.9 If an order or product has been returned to us that was
paid for with a credit note or voucher then a refund will be
issued in the form of another credit note or voucher.
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